Development of personal skills (Soft Skills)

INFORMATON

Introduction

The educational programme aims to cultivate the basic administrative skills and abilities that are necessary to improve effectiveness and leadership in the workplace. Participants will learn to manage time, resolve conflicts, improve their communication skills and strengthen teamwork, achieving better results at a professional level.

Purpose - Objective

The purpose and objective of this programme is to equip participants with the necessary administrative skills and abilities required for effective management, leadership and communication in the workplace. It aims to help participants develop their decision making, leadership, communication and conflict resolution skills, while also improving their time management, stress management and crisis management skills.

Intended participants

This specific educational programme is intended for:

  • Professionals who wish to improve their leadership and administrative skills.
  • Business executives who manage teams or organisational units.
  • HR managers who aim to increase the efficiency of their teams.
  • Young professionals who wish to develop their administrative and interpersonal skills.
  • People who are interested in improving their time management, conflict resolution and dynamic communication skills.

Modules

  • Modules
    • Human resources management
    • Management models
    • Organizational behaviour
    • Developing Leadership Skills
    • Communication skills
    • Conflict and complaint management
    • Time management
    • Stress management
    • Crisis management
    • Benefits

Benefits

At the end of the programme, participants will be able to:

  • Know the basic models of leadership, as well as the basic principles of HR management.
  • Distinguish the concepts of Organizational Behaviour.
  • Analyse communication skills and the main types of conflicts and complaints in the workplace.
  • Describe basic time management issues, methods for dealing with stress, as well as good practices when managing crises.

Academic Supervisor

Academic Supervisors’ Details

Stylianos Sergis

The author of the educational material is Mr. Stylianos Sergis, who holds a PhD degree in Data Systems Analysis from the Department of Digital Systems of the University of Piraeus. Mr. Sergis is active in the field of analysis and design as he conducts needs analysis in teams and designs and conducts seminars on soft skills. In conclusion, he has a considerable experience in both developing educational material and preparing trainees as he has an excellent knowledge of educational needs.

INFORMATION

Price: 340.00 

Administrative support-Information

(245)

What Our Customers Say

Related

Συμπληρώστε τα στοιχεία σας και θα επικοινωνήσουμε άμεσα μαζί σας:

Φόρμα εκδήλωσης ενδιαφέροντος

This field is for validation purposes and should be left unchanged.

Fill in your details and we will contact you shortly:

Φόρμα εκδήλωσης ενδιαφέροντος

This field is for validation purposes and should be left unchanged.

DIGITAL SKILLS

GREEN SKILLS

SAFE INTERNET BROWSING SKILLS